Case studies

Our clients and projects are unique and diverse, but we all have one thing in common: a passion for making digital progress.

Satisfied clients are our best adverts!

Our clients are at the heart of what we do. They can only be successful if we do good work. That’s why we collaborate closely with their management teams and heads of IT, sales and marketing to drive the project.

Selection of our customers

NESCHEN – Consulting, design and implementation

Together with the management team and the heads of IT, sales and marketing, we held workshops to develop recommendations and requirement criteria for building a digital customer interaction platform.

Trilux – Service innovation think tank brings inspiration

Our client, Trilux, has been exploring the concept of servitization in depth. As part of this, we planned a two-day innovation workshop with the aim of developing new ideas for services that can be used in any sector.

EMW Stahl Service – Creation of a digital service centre

Customer focus as a guiding principle for cutting-edge customer and information management.

Wholesale cooperative – Building a data lake and analytics

Consolidation and analysis of complex company and customer data.

Miyu – Central language intelligence

Supporting the customer service centre using AI-supported automation processes.

Large ophthalmic chain – Introduction of PIM and DAM

A consolidated platform for optimum asset distribution, laying the foundation for a new commerce solution.

Bosch – Advanced web analytics for the global conglomerate

From consulting to technical implementation – professional web analytics for all business units worldwide.

Udo Bär – From consulting to technical implementation

Consulting, concept design and technical implementation for the leading international mail-order company selling equipment for factories, industry and warehouses.

dentona – Digital shift for dental technology innovators

dentona AG digitalizes products and business processes. As part of increased digitalization in the sector, dentona expanded their traditional product range, such as plasters and modelling systems, by adding a digital range consisting of 3D printers, scanners and accessories.

HEAD – Racquet finder

AI algorithms for tennis players? Finding the perfect racquet for your match with a smart learning recommendation engine.

Gustav Ehlert – Modern customer service

How does customer service work today? With systematic creation of a customer interaction platform with central e-commerce and customer service functions.

BD Rowa™ – The automatic warehouse experts

From virtual behind-the-counter and self-service solutions to shop front and QR code shopping, it’s not only BD Rowa’s products that are innovative and reliable, but also their digital services.

Home Market – Advanced analytics for the specialist retail 

Association rule learning and other statistical analysis procedures for analysing relationships and dependencies.

DHL Trading Solutions – Flexible software bundling

DHL trading company – flexible bundling of software and licenses in the synaigy commerce cloud.

Esprit – On the way to becoming a data-driven company

Developing and following a data-driven culture is the foundation of the transformation process.

kika – Internationalization in e-commerce

kika introduced an e-commerce platform so they could sell their own products online to remain competitive.

KOTSOVOLOS – Omnichannel retail is retail tech

Kotsovolos is a leading Greek electricals retailer and belongs to Currys plc, one of the biggest technology retailers worldwide.

Wholesale electronics retailer – Customer-centric strategy

Our client set out to digitalize their whole ordering process, while maintaining their closeness to and focus on their customers.

Bike Components – Consulting and process analysis

Optimization of processes and PIM implementation for a finely tuned digital set-up.

VYSYO – Artificial intelligence in healthcare

Use of the latest technologies helps VYSYO to use resources efficiently and increase the quality of data-driven work. 

WBG – always one step ahead

The linking of Shopware and Kubernetes enables maximum scalability and security for your e-commerce.

OVHcloud – synaigy moves to OVHcloud

Safety, sustainability and progress makes the solution a match winner for us.

Together with synaigy, we held our first Service Innovation Think Tank. An important component of this event was "hands on" workshops, which were conceptually developed by synaigy and then conducted with the participants on site. We are highly satisfied with the preparation, the extremely professional and stimulating execution as well as with the outcome and look forward to further milestones of our cooperation.

Uwe GrafHead of Services, Business Unit of Lighting Solutions & ServicesTRILUX

The cooperation with synaigy has quickly proven successful. The support is personal, competent, creative and above all reliable and fast. We are looking forward to a long-term cooperation!

Kai TittgemeyerChief executiveNeschen Coating GmbH

We are happy to have found a partner in synaigy, with whom we could carry out the migration from AWS to the OVHcloud in a carefree and predictable manner. The cooperation of the last years shows that synaigy is an experienced e-commerce partner in the area of managed commerce.

Christoph LehmannHead of DigitalWBG

With synaigy we were able to make a move to modern hosting in just a few days. This ensures security and stability not only for us, but also for our customers. As always, the cooperation was professional and transparent.

Holger WochnowskiBusiness Manager Marketing and SalesWBG Community

synaigy is a competent partner that responds to our individual needs and provides flexible support even on weekends. They operate solutions for us in the AWS environment that bring our e-commerce sustainably forward.

Stefan PlateChief executive officer: Dipl. Kfm.Intergastro

Even during the creation of our company presentation and the implementation of our "wire builder", synaigy stood out with expert advice at eye level. Since we have now also transferred the hosting of our e-commerce platform to the managed service team of synaigy and our system has been migrated to the corresponding cloud cluster, failures are a thing of the past. We were thus able to increase performance, stability and security enormously. This pleases not only us but also our customers.

Robin LöttersChief executiveLötters