Intergastro - the switch to Intershop Commerce Management becomes a game-changer
With the flexibility, personalization, and scalability of Intershop Commerce for an outstanding customer experience
Mastering the Transition to a High-Performance, Flexible E-Commerce Solution at Full Speed
Project Brief
- GoalReplatforming project, optimization and support of the online shop
- Durationongoing
- SystemIntershop, Oracle, Google Analytics
- IndustryGastronomy
- TypeB2B
- OnboardingConsultation and support since 2017
Mastering the switch to a powerful and flexible e-commerce solution at full speed
As early as the year 2000, Intergastro.de was one of the first online shops for gastronomy articles. A self-developed e-commerce solution provided the basis for the first online sales. Although this system served well, maintenance became increasingly complex and thus more costly. Additionally, long loading times of the online shop impaired the shopping experience. A flexible further development of the business model could not be future-proof with the solution operated at that time. For these reasons, it was necessary to change to a future-proof, powerful, and flexible e-commerce solution.
Our Services
About Intergastro
Intergastro is the reliable partner for gastronomy needs. With many years of experience, the owner-managed family business from Dortmund has developed into a relevant pioneer for the gastronomy trade.
From individual consultation and implementation to worry-free operation of the e-commerce system - all from one source
Intergastro chose an e-commerce standard system in the platform selection, which can be well adapted to changing (customer) requirements and brought many functionalities from the standard. The system had to be flexible and future-proof to set up the "new" business model healthily from the outset.
In several workshops, it was necessary to jointly explore, using demos and test drives of several e-commerce systems, which e-commerce solution could quickly, effectively, and sustainably solve Intergastro's challenges. The decision fell on Intershop Commerce Management because this all-in-one system brings comprehensive standard functionalities. Additionally, it is a powerful solution that allows online sales channels to be optimized and scaled flexibly and future-proof. The possibilities for personalization, powerful analytics tools, and multi-channel sales are indispensable.
After the evaluation phase of the new system, the replatforming to Intershop was implemented. It quickly became clear that transparent communication between all project participants is crucial for success. In the replatforming project, alongside enhancements in the area of searchandising, Google Analytics measures were also taken. Additionally, interface adjustments between ERP and online shop for the appropriate distribution of catalog, customer, and order data, as well as user experience and design adjustments, were made. The project went live in early 2019. Gradually, further optimizations were made to the system to fully meet the individual customer requirements and wishes of Intergastro's customers. Since then, we have continually supported the online shop.
Intergastro particularly appreciates the consulting independence in platform selection and the neutral approach to projects. With the broad range of services, we are able to offer the customer a customized solution. Ultimately, this combination of expertise, flexibility, and customer and location proximity led to us being selected as a partner and successfully implementing the project with Intergastro.
Competent support - 7 days a week. synaigy is a competent partner that accommodates our individual wishes and supports us flexibly even on weekends. They offer us solutions in the AWS environment that sustainably advance our e-commerce.
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