Commerce Platforms & Online Shop
The right e-commerce platform for your business model. Shopware, VTEX, Intershop, Emporix, or HCL. Strategically selected, cleanly implemented.
Advised with open technology, self-implemented
Your shop system decides between growth or stagnation
Replatforming, new setup, or scaling: Choosing the e-commerce platform is one of the most consequential decisions in digital business. Too often it is made solely on a technical basis. Yet the platform decides on time-to-market, integration effort, operating costs, and ultimately the customer experience that drives your growth.
synaigy advises with open technology and implements commerce platforms that fit your business model. B2B, B2C, D2C, or marketplace: We know the platforms from experience and embed them into your existing ecosystem of PIM, CMS, analytics, and CRM. From platform selection to managed service.
LET'S TALK!
In 30 minutes, we'll talk about your goals and see together where there are problems
With this input, we analyze your project and explore your possibilities in a roadmap discussion.
Digital often fails in craftsmanship due to practicality. It was important to us that the shop fits the installers' requirements and they can quickly reach their goals to use their time meaningfully. A specification sheet would have been much too schematic here. Like the craftsmen, we needed quick and scalable results.
With synaigy, we gained a competent and reliable partner who not only accompanied us in introducing the e-commerce platform Intershop but also ensured the smooth, scalable, and secure operation of the online shop - regardless of time and place. We look forward to further pleasant cooperation and are confident that we will make our e-commerce area even more successful together.
synaigy has been successfully accompanying us in the e-commerce area for several years and was also a competent contact for the initial setup of our marketing automation. After we decided to choose synaigy as our managed commerce partner, the professional cooperation was further deepened, and the existing expertise was confirmed again. We were live in a few days, and the operational operation runs smoothly. With the new platform, we are meeting the ever-growing demands and challenges of the market.
We want Siena Living to take the next step and also sell directly on the floor as an online pure player. Without our Shopware-based POS system, this would not have been possible in stationary retail. synaigy understood what we needed and delivered.
Through the Digital Readiness Check by synaigy, we were able to identify several operational and strategic fields of action. Alongside a PIM project, various e-commerce, and UX/UI adjustments, synaigy successfully supports us with managed service. I greatly appreciate the partnership and long-term cooperation at eye level.
I am really proud of our B2B go-live. Bringing a project of this complexity live in such a short time and with this quality is anything but self-evident – that is the achievement of a strong team. My special thanks go to our partner synaigy: The cooperation was always trusting, professional, and to the point. Thanks to everyone who made this success possible.
Your benefits with the right commerce platform
Six reasons why the platform decision comes before the technology question.
Platform that fits
Shopware, VTEX, Intershop, Emporix, or HCL Commerce. We choose the e-commerce platform that suits your business model and growth goals.
Faster to market
Proven processes, modular architecture, and experienced teams shorten your time-to-market. Your online shop goes live faster and grows with it.
Seamlessly integrated
PIM, CRM, Analytics, DXP: Your commerce platform becomes part of a connected ecosystem, not another isolated solution.
All models covered
B2B, B2C, D2C, and marketplace on a scalable platform. No system change when your business model grows.
Long-term care
From implementation to managed service. Further development, performance optimization, and support from a single source.
Evaluate Agentic AI in the shop
Consultation, configuration, reordering: There are many steps in commerce that people handle today. We examine where autonomous agents can take over and incorporate the result in the platform decision instead of adding it later.
References
Commerce platforms in practice
A modernization into a headless setup, a replatforming onto a new platform, and a composable setup for B2B.
With the composable commerce platform developed by synaigy, entirely new possibilities open up for us – from personalized customer offers to seamless integration of other services. The project is not just a milestone for us but the next stage on the way to a data-driven, digital future!
Your path to the right commerce platform
Four phases from requirements analysis to ongoing operation.
Requirements analysis and evaluation
We capture your business requirements, processes, and growth goals. This results in a structured platform evaluation: Which shop system suits your model, your system landscape, and your budget?
Architecture and integration design
We plan the technical architecture: headless or monolithic, API integrations with PIM, CRM, ERP, and DXP. Each interface is defined and documented before implementation.
Implementation and go-live
Agile implementation in sprints with UX design, frontend, backend, integrations, and data migration. Quality assurance and performance tests ensure a stable go-live.
Optimization and managed service
After go-live, continuous development begins: A/B tests, conversion optimization, feature rollouts, and technical operation. Your online shop will not only be stable but also better.
What you access with us
5
Commerce platforms in the portfolio
Shopware, VTEX, Intershop, Emporix, and HCL Commerce, all with implementation experience
1.700
Employees in the TIMETOACT GROUP
We have experts for your project on various topics
50+
Customer projects successfully implemented in the commerce area
we serve numerous industries.
KNOWLEDGE TO GO
Whitepaper
"I am really proud of our B2B go-live. Bringing a project of this complexity live in such a short time and with this quality is anything but self-evident - that is the achievement of a strong team. My special thanks go to our partner synaigy: The collaboration was trusting, professional and to the point at all times. Thank you to everyone who made this success possible."
Frequently asked questions about commerce platforms
Shopware is API-first, open source, combines content and commerce, and has a strong plugin community. Ideal for B2C, D2C and upscale small and medium businesses. VTEX is cloud-native with integrated marketplace, OMS, and multi-tenant SaaS. Ideal for international rollouts and marketplace models. Intershop is enterprise commerce for complex B2B scenarios, with strong integration capability, multi-site capability and proven scalability. HCL Commerce is an enterprise platform with AI-driven personalization for global B2B and B2C scenarios. Emporix is cloud-native and API-first for complex B2B scenarios, with composable architecture and marketplace capability. In addition, there are platform-independent headless and composable frontends with API gateway as well as integration competence in PIM (Contentserv, Pimcore), search (Algolia), analytics (Adobe, GA4, Tealium), and CRM.
For B2B manufacturers and wholesalers with complex pricing logics, customer-specific catalogs, and self-service portals. For B2C and D2C brands that need emotional brand experiences, fast time-to-market, and conversion optimization. And for companies facing replatforming whose current shop system is reaching its limits.
If your current shop system no longer scales, integration costs rise or the customer experience suffers. End-of-life scenarios such as Shopware 5 or outdated in-house developments are also typical triggers.
We are not tied to a single platform. Our recommendation is based on your requirements, not on partner contracts. This includes integration into the overall ecosystem of PIM, CMS, DXP, and analytics.
Yes. Complex pricing logics, customer-specific catalogs, self-service portals, and approval processes. We know the B2B requirements from projects with manufacturers, wholesalers, and distributors.
The separation of frontend and backend via APIs. This allows flexible frontends for web, app, and other channels, while the commerce backend remains unchanged. Useful for omnichannel requirements.
By an in-house QA team. Test concepts and test cases are derived from acceptance criteria, critical journeys up to checkout are automated with Cypress or Playwright, and cross-device tests on real end devices are included. During replatforming, we also check feature parity and data migration.
Yes. Managed service includes further development, performance optimization, security patches, and technical support. As part of the TIMETOACT GROUP, we cover the entire lifecycle.
LET'S TALK!
Most commerce projects do not fail because of the platform, but because of the decision beforehand.
In the discovery call, we clarify your requirements before technology is discussed.
Please accept the corresponding cookies to view this embedded content.
