Managed Cloud Services & Monitoring
Cloud infrastructure for commerce and DXP. Stably operated, proactively monitored, scalable for your growth.
Cloud Services & Monitoring
Your platform runs only as well as its infrastructure
Performance drops during peak loads, unplanned downtimes, slow loading times: Many companies only realize in an emergency that their cloud infrastructure can't keep up. The result is lost conversions, frustrated customers, and rising operating costs.
synaigy takes over the operation of your cloud infrastructure as a Managed Service. Hosting, scaling, security, and monitoring for commerce platforms, CMS, and DXP. Proactively monitored, aligned with business KPIs, and with SLAs that guarantee availability.
LET'S TALK!
Free Discovery Call
In 30 minutes, we talk about your goals and see together where things get stuck.
Your benefits with Managed Cloud Services
Stable operation is the base, continuous optimization the goal: five reasons for synaigy's Managed Cloud Service.
Ensure availability
Monitoring with SLAs: Problems are identified and solved before they cost you revenue. Guaranteed availability.
Optimize performance
Loading times, Core Web Vitals, and response times continuously monitored and optimized. Your platform performs even during peaks like Black Friday.
Control costs
Elastic scaling instead of over-provisioning. You pay for the resources you need. Regular cost reviews provide transparency.
Ensure security
Security patches, firewall management, DDoS protection, and vulnerability scanning keep your environment permanently protected.
Create freedom
We operate your cloud infrastructure. You focus on growth and customer experience.
References
Cloud services and monitoring in practice
From platform hosting to cloud migration. Projects that show how stable cloud operation and proactive monitoring have an impact.

A good cloud infrastructure is not recognized by server metrics, but by ensuring availability, loading time, and conversion. We let our operation be measured by exactly that.

Your path to Managed Cloud Service
From analysis to ongoing operation. Four steps to ensure your cloud infrastructure runs stably and grows with you.
Infrastructure audit & analysis
We review your existing setup: architecture, performance, security, and costs. From this, we create an assessment with specific action recommendations and a proposal for the suitable cloud model.
Cloud strategy & architecture
Based on the audit, we define the target architecture: hosting model, scaling strategy, monitoring concept, and SLA structure. Multi-cloud or single-cloud, tailored to your needs.
Migration & implementation
We safely migrate your systems to the new environment. Without operational interruption, with a clear roadmap, defined rollback scenarios, and documented test runs.
Managed operation & optimization
Proactive incident management, performance tuning, and regular reviews. Your cloud infrastructure continuously improves, not just remains stable.
Cloud operation in numbers
50 %
Lower operating costs
OVHcloud migration halved the operating costs
24/7
Proactive monitoring
Round-the-clock monitoring with defined SLAs
2012
SLA operation since 2012
Case DHL Trading Solutions
Competent support – 7 days a week. synaigy is a competent partner that meets our individual needs and supports us flexibly on weekends as well. They offer us solutions in the AWS environment that sustainably advance our e-commerce.

synaigy's Managed Commerce stands for quick response times and reliability that we need. We appreciate that a lot. This is also why we now map our operations in the synaigy Shopware cluster. Our e-commerce is thus safer, more stable, and scalable at any time.
Even during the creation of our company presentation and the implementation of our "Wire Builder," synaigy stood out with professional consulting at eye level. Since we transferred the hosting of our e-commerce platform to synaigy's Managed Service team and our system was migrated to the corresponding cloud cluster, outages have become a thing of the past. We were able to significantly increase performance, stability, and security. This not only makes us happy but also our customers.
With synaigy, we were able to carry out a move to modern hosting in a few days. This ensures security and stability not only for us but also for our customers. The collaboration was always professional and transparent.
TAKEAWAY KNOWLEDGE
Insights
Cloud knowledge from practice, available for free review.
Frequently asked questions about Cloud Services & Monitoring
Hosting, scaling, security, monitoring, and performance optimization as a Managed Service. For commerce platforms like Shopware, VTEX, Intershop, and Emporix, as well as for CMS and DXP systems.
AWS, Azure, and OVHcloud. The choice of platform depends on your performance, data sovereignty, and budget requirements.
Automated alerts, defined escalation paths, and SLA-based response times ensure that we intervene before problems impact your business.
Yes. We conduct an audit, document the current state, and gradually take over operations. Without interruption, with a clear transition plan and defined SLAs from day one.
European data centers and GDPR-compliant data storage. Optionally with OVHcloud for maximum European data sovereignty.
No. We take on the operational responsibility for your cloud infrastructure as part of the Managed Service.
Hosting providers deliver infrastructure. We deliver infrastructure with business context: scaling and monitoring are aligned with your commerce KPIs.
LET'S TALK!
Now optimize cloud infrastructure for your platform
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