Generative & Conversational AI
AI that makes your marketing, sales and service measurably better. No theory. Real results.
Generative & Conversational AI
Using AI where it makes an impact
Generative and conversational AI are changing how you communicate with your customers, qualify leads and steer internal processes. Not someday, now. Chatbots that deliver real advice. Automations that relieve your team. Content that can be created in minutes instead of days. For this to work, you don't need endless pilot projects. You need a clear plan, the right technology and someone who brings both together.
synaigy makes AI usable where it concretely helps your business: in customer interaction, in content creation, in process automation. We don't deliver concept slides, we deliver working solutions. Practical, integrated into your existing system landscape and on data-sovereign infrastructure.
LET'S TALK!
Free AI discovery call: 30 minutes that bring clarity on where the biggest AI potential lies in your business.
What generative AI delivers for you specifically
Automation
Reports, data preparation, recurring tasks, what used to take hours, AI now handles in minutes. Your team focuses on what really matters.
Process optimisation
Faster processes, less friction, fewer manual steps. Generative AI streamlines your workflows without adding complexity.
Personalisation
Personalised approach, matching recommendations, relevant content, automated and in real time. This turns every customer touchpoint into an experience.
Intelligent service
AI-powered chatbots and assistants answer enquiries precisely and around the clock. Your service scales without your team having to grow.
Content creation
Product texts, campaign content, landing pages, generative AI creates high-quality content in minutes. You keep control, AI delivers the speed.
The difference between an AI pilot and real added value is rarely the model. It's the integration: into your systems, your processes and your teams' daily work.
Your path to an AI project that delivers
From idea to productive solution, we support you step by step. No pilot-project graveyard. Instead: clear stages, tangible results.
Expert discussion
An open conversation about goals, challenges and system landscape, and jointly identifying the use cases with the greatest AI leverage.
AI strategy workshop
In a compact workshop we assess and prioritise use cases with your leadership team and define the roadmap for your AI strategy.
Proof of Concept
Working prototype on proven technology – AWS, Microsoft, Google or open source. Tested in your environment, with your data. Risk-free, minimal effort.
Productive AI solution
Your AI project goes live. We integrate the solution into your existing IT, train your team and make sure everything runs. Not as a one-off project, but as a sustainable solution that grows with your business.
AI experience instead of AI experiments
Why companies implement AI projects with synaigy.
50+
AI projects implemented
Combined with deep commerce and CX expertise
1
own AI product: BatteryIncluded.ai
We don't just consult, we build ourselves
6 weeks
up to the tested proof of concept
Typical timeframe from workshop to prototype in your environment
KNOWLEDGE TO TAKE AWAY
Insights
Sound knowledge on generative AI in the enterprise, free to read.
Frequently asked questions about generative & conversational AI
Generative AI creates content independently. Text, images, code. Conversational AI enables natural dialogue between humans and systems, for example via chatbots or voice assistants. Together, they form the foundation for intelligent automation in marketing, sales and service.
Wherever communication takes place: customer service, product advice, lead qualification, internal knowledge management. Conversational AI scales these touchpoints without your team having to grow proportionally.
Classic chatbots work with fixed rules and predefined answers. AI-based chatbots understand context, learn from interactions and hold genuine conversations. The result: higher resolution rates, more satisfied customers and less manual rework.
Yes. We integrate AI solutions into your existing IT architecture, whether shop system, CRM, PIM or service platform. Our approach: no isolated solutions, but seamless integration into what already works.
Our process is designed to deliver visible results quickly. This way you can tell early whether the solution works for your business before investing heavily.
Data sovereignty isn't a footnote for us. We rely on GDPR-compliant infrastructures and work with partners like OVHcloud, who meet the highest data protection standards. Your data stays under your control, that's not negotiable.
We combine extensive AI project experience with deep commerce and CX know-how. Instead of isolated AI consulting, we deliver integrated solutions: from strategy through proof of concept to operation.
LET'S TALK!
Discovery call: from AI idea to productive solution
We clarify exactly where AI has an effect in your customer interaction, content creation or process automation, and what systems and data it requires.
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