Emporix: composable commerce for B2B and B2C
Flexible, scalable and ready for complex business models: Emporix combines MACH architecture with an orchestration engine for your business processes. synaigy implements and operates the platform in conjunction with CMS, ERP and cloud infrastructure.
How often does IT need to get involved when a process changes?
Monolithic commerce platforms are hitting their limits: rigid architectures, long release cycles and dependencies that hold back innovation. B2B companies with complex pricing models, multi-stage approvals and multichannel requirements need a platform that thinks along with them.
Emporix is a MACH-native commerce platform: microservices, API-first, cloud-native and headless. With the ACE platform (Autonomous Commerce Execution) and the orchestration engine, business processes across marketing, sales and fulfilment are automated and orchestrated. synaigy is an Emporix partner and implements, operates and optimises Emporix platforms in conjunction with CMS, DXP and cloud infrastructure.
LET'S TALK!
Composable commerce with Emporix: your roadmap in the Discovery Call.
Initial target architecture, assessment of scope, migration path and effort. Concrete enough to work with internally.
HIGHLIGHTS
What Emporix takes off your team's plate
The platform is designed as a modular kit: you choose the components you need and automate the processes between them. These five points determine how much manual work remains in day-to-day business.
Composable instead of monolithic
You only deploy the commerce functions you actually need and supplement them with best-of-breed solutions. Individual building blocks can be exchanged later without the overall system needing to be rebuilt.
B2B commerce for complex models
Multiple catalogues, customer-specific prices, organisational structures and multi-stage approvals are part of the platform. What means custom development elsewhere is configuration here.
Use the orchestration engine
The orchestration engine connects marketing, sales, fulfilment and service in automated workflows. Processes are modelled visually, so changes don't trigger a development ticket every time.
Cloud-native and scalable
The platform runs on Kubernetes and automatically adjusts its capacity to actual load. You can absorb campaigns and seasonal peaks without booking infrastructure in reserve.
Headless with frontend freedom
Frontend and backend are fully decoupled, connected via APIs. Whether webshop, app, POS or marketplace: you decide which touchpoints you serve and how they look.
MARKET DATA
Why automation in B2B is being decided now
Source: The Autonomous Commerce Shift 2026
60 %
of B2B companies handle over a quarter of their commerce working time manually
74 %
of buyers switch suppliers due to poor digital ordering processes
70 %
prioritise AI and automation as the most important investment area by 2026
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INTERVIEW
2 weeks to go-live: is this becoming standard in B2B?
The conversation covers a use case where a modest investment returned a multiple of itself within two weeks. We assess what is transferable from this and which prerequisites need to be in place within the organisation.
This is what we contribute to your Emporix project
Emporix provides the building blocks. Together with you, we decide which ones you need, connect them to your existing IT, and ensure automation reaches day-to-day operations.
Target architecture for composable commerce
We clarify which functions come from Emporix and where best-of-breed components are the better choice. The result is an architecture with clear interfaces rather than a collection of individual tools.
Modelling and orchestrating processes
We map your processes from enquiry to delivery in the Orchestration Engine. We then hand it over so your departments can make changes themselves.
Integration without platform switch
Emporix can be operated alongside your existing shop system and connected via the embedded iPaaS. This lets you automate individual processes before you even have to decide on a replatforming.
Model B2B logic cleanly
We set up customer-specific catalogues, price tiers, budgets and multi-stage approvals along your sales model. Your existing customers order independently, relieving your inside sales team.
Headless frontends and content
We build decoupled storefronts and connect your CMS, such as Storyblok or Contentful. Content and commerce interlock without editorial having to wait on development.
Make AI agents production-ready
Together with you, we select the use cases where automation measurably reduces workload, for example in quote and order processing. Instead of a pilot, this creates a workflow that runs day to day.
Your path to the Emporix commerce platform
From the architecture decision to ongoing operations. Four phases that ensure your Emporix platform is set up strategically and operated at scale.
MACH commerce requirements analysis
We analyse your business model, your processes and integration requirements. This produces an architecture with Emporix at its core and the right best-of-breed components.
Platform design & integrations
We design the target architecture: Emporix Commerce Engine, frontend integration, CMS/DXP integration (Storyblok, Contentful), PIM, ERP and payment. All API-based and modular.
Implementation & migration
We implement the Emporix platform and migrate existing data and processes. Iteratively, test-driven and with defined go-live criteria. Step-by-step migration from the monolith where needed.
Operations, monitoring & optimisation
Managed operations on cloud infrastructure (OVHcloud, AWS, Azure). 24/7 monitoring, performance optimisation and ongoing development of the orchestration engine for new business processes.
Most B2B companies don't lose their time in the shop, but in the processes behind it. That's exactly where we come in, rather than replacing yet another platform. Partners like synaigy ensure this becomes measurable relief.
KNOWLEDGE TO TAKE AWAY
Market data and practical knowledge on Emporix
Instead of trend buzzwords, you'll find evidenced market data from 500 interviews and five workflows that can be automated immediately. Both are available to you free of charge.
STUDY BY EMPORIX
Study - The Autonomous Commerce Shift 2026
500 decision-makers from industry, wholesale, automotive and healthcare report how far their commerce processes are automated. The result: 60 percent still do more than a quarter of their working time by hand.
Playbook
Five workflows that show impact without replatforming
Playbook describe five B2B workflows that can be automated without touching existing platform. For anyone need results before big project approved.
"The most interesting thing about Emporix is that you don't have to replace everything. We can extract individual processes and automate them while the existing shop keeps running. That significantly reduces risk and makes results visible before a large budget is released."
Frequently asked questions about Emporix
Emporix is a MACH-native commerce platform for B2B and B2C. API-first, cloud-native, headless and modular. Particularly suited to companies with complex business models, multi-tier pricing structures and multichannel requirements.
Combine commerce functions modular: product catalogue, pricing, checkout, search and other components assembled as standalone services. Best-of-breed instead of monolith.
The orchestration engine automates business processes across marketing, sales and fulfilment. AI-powered, rule-based and in real time. It is the core of the ACE platform (Autonomous Commerce Execution).
For B2B companies with complex catalogues, customer-specific pricing and approval processes. Likewise for B2C and D2C companies that need scalability and flexibility. Industries: retail, manufacturing, food, fashion.
API-first: Emporix integrates via APIs with ERP (SAP, Microsoft Dynamics), PIM, CMS (Storyblok, Contentful), payment providers and marketing tools. It can also be used alongside existing commerce platforms.
Yes. synaigy takes over managed operations of the Emporix platform on cloud infrastructure: OVHcloud, AWS or Azure. Including 24/7 monitoring, DevOps, performance optimisation and further development.
synaigy combines Emporix implementation with cloud operations, data analytics, UX design and AI enablement. Not just platform setup, but full service: from strategy through operations to data-driven optimisation.
Evaluate Emporix commerce platform for your business now
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