Actindo: the control layer between your systems and your channels
Commerce ERP, order management and PIM on one platform: Actindo connects channels, systems and processes. Your existing ERP stays where it is, while new sales channels are connected via a central layer.
How many systems does your team have to touch before an order goes through?
Different sales channels, multiple systems, data silos between ERP and shop: this is everyday reality for many retail companies. Orders are reconciled manually, product data is maintained twice, and stock information arrives with delay. Growth becomes a risk because the operational foundation doesn't scale along.
Actindo is a Digital Operations Platform (DOP) and commerce ERP: order management, PIM, warehouse management, accounting and channel control on one cloud-native platform. MACH-certified, API-first and deployable as middleware or core solution. synaigy is an Actindo partner and connects the DOP with commerce platforms, cloud infrastructure and data-driven optimisation.
LET'S TALK!
Free discovery call
In 30 minutes we talk about your goals and look together at where things are stuck. With this input we analyse your project and discuss your options in a roadmap conversation.
HIGHLIGHTS
What a Digital Operations Platform changes in your daily work
Actindo sits as a control layer between your sales channels and your existing systems. Some benefits at a glance:
Manage unified commerce
Webshop, marketplaces, POS and social commerce run on one platform. Orders, stock and customer data come together in real time in one place.
Centralising order management
Orders, returns and payments are processed automatically across channels. Your team no longer has to manually reconcile anything between multiple backends.
Modernise legacy systems
As middleware, Actindo connects existing ERP systems like SAP or Dynamics with modern sales channels. You modernise step by step, rather than replacing everything at once.
PIM and product data centralised
You maintain product information once and distribute it to all channels based on rules. Data silos and duplicate maintenance are eliminated, as are diverging data states.
Use MACH architecture
Actindo is API-first, cloud-native and certified by the MACH Alliance. The platform fits into existing composable architectures and can be combined with best-of-breed solutions.
PLATFORM FACTS
Actindo at a glance
1
Digital operations platform with MACH certification
Actindo claims to be the only DXP certified by the MACH Alliance.
100
Employees at locations in several countries
Actindo is a German public limited company (AG) based in Munich.
100 %
Data storage in Germany
All data is stored in German data centres, which simplifies GDPR compliance.
INTERVIEW
From ERP to digital operations platform
Sven März from Actindo explains why classic ERP systems reach their limits as soon as new sales channels are added. He shows how a Digital Operations Platform sits as a layer on top and makes processes configurable via no-code, instead of programming them each time.
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This is what we handle in your Actindo project
Actindo delivers the platform. We make sure it talks to your existing systems and maps your processes smoothly.
Process and system analysis
We capture your sales channels, systems and data flows and show where Actindo has the greatest leverage. This creates a basis for decisions with effort, benefit and a sensible sequence.
DataHub and ERP integration
We connect existing ERP systems such as SAP, Microsoft Dynamics or AS/400 via the Actindo DataHub. Instead of many point-to-point connections, a central integration layer is created.
Setting up product data and PIM
We set up product data maintenance so that information is captured once and distributed rule-based to all channels. Duplicate maintenance and diverging data states are eliminated.
Order management and fulfilment
We configure cross-channel order management including returns, partial deliveries and payment reconciliation. Your team works in one system instead of several interfaces.
Connecting channels and marketplaces
We integrate shop systems such as Shopware or VTEX, plus marketplaces and in-store POS systems. A new channel thus becomes a configuration rather than its own project.
Operation, monitoring and further development
We operate your platform on AWS or OVHcloud, including monitoring and performance tuning. We continue developing processes together as soon as new channels or requirements arise.
Your path to the digital operations platform
Ihr bestehendes ERP bleibt dabei, wo es ist, und wird über den DataHub angebunden. Sie modernisieren also schrittweise, statt ein laufendes System auszutauschen.
Commerce process analysis
We analyse your systems, data flows and sales channels. Together we identify where Actindo Core1 has the greatest leverage as a DOP or middleware.
Actindo architecture & integrations
We design the Actindo architecture: DataHub connection, ERP integration, commerce platform connection and marketplace connectors are tailored to your business model.
Implementation & data migration
We implement Actindo Core1, migrate product data and order histories, and set up workflows. Your team is trained. In parallel, we secure ongoing operation of the systems.
Managed operations & optimisation
Cloud operations, monitoring and continuous process optimisation. With data analytics and performance reviews we improve order processing, inventory management and channel performance.
An ERP is built to manage a company, not to connect new sales channels on a weekly basis. That's exactly the gap a digital operations platform closes, without the existing system needing to be replaced. Partners such as synaigy ensure that this becomes a working process in operation.
KNOWLEDGE TO TAKE AWAY
Practical knowledge on digital operations
A joint whitepaper and a conversation with Actindo show how grown system landscapes can be connected to modern sales channels. Both are freely accessible.
Whitepaper from synaigy
Connection of Legacy: the digital operations platform
The whitepaper describes why connecting new sales channels fails in established system landscapes. It shows how data and order flows can be merged without replacing existing systems.
The decisive question is rarely whether a company replaces its ERP, but what happens between the ERP and the sales channels. That's precisely where a digital operations platform comes in, and that's precisely where it's decided whether processes run cleanly or whether someone ends up reconciling lists by hand after all. That's why we look at the data flows first, and only then at the software.
Frequently asked questions about Actindo
Actindo Core1 is a Digital Operations Platform (DOP) and commerce ERP. It combines order management, PIM, warehouse management, accounting and channel control on a cloud-native, MACH-certified platform. Can be used as a core solution or as middleware for existing ERP systems.
For medium-sized and enterprise trading companies operating across multiple sales channels. Particularly strong for companies with legacy ERP systems seeking gradual modernisation without a complete replacement.
The Actindo DataHub connects existing systems such as SAP, Microsoft Dynamics or AS/400 via a central integration layer. Not point-to-point connections, but a central data hub for real-time data exchange.
Shopware, Shopify, Adobe Commerce, VTEX and other shop systems. Plus marketplaces like Amazon and eBay as well as POS systems for bricks-and-mortar retail. synaigy handles architecture and integration.
Actindo is cloud-native, API-first and MACH-certified. Unlike monolithic ERP systems, Actindo is modular, composable and specifically designed for commerce processes: order management, PIM and omnichannel control.
Yes. Actindo acts as middleware between existing ERP systems and modern commerce channels. The DataHub integrates legacy systems seamlessly, without them needing to be replaced. This lets you modernise your IT step by step.
synaigy connects Actindo with commerce platforms, cloud operations on AWS and OVHcloud, data analytics and UX design. Not just DOP implementation, but full service: from process analysis through integration to managed operations.
Now evaluate Actindo as a digital operations platform
Actindo dock modular onto your existing system landscape. Replace selectively, not all at once. In discovery call, look at which scope make sense for you.
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