"Empathetic personalisation based on digital body language" – video contribution
1 min read

Here you can watch the talk from the E-Commerce Arena. Experience the empathetic form of online personalisation. Our goal: to bring the last advantage of bricks-and-mortar retail into e-commerce.
On 9 March 2022, we took part in the E-Commerce Arena, launched in cooperation with the IAW trade fair, the international order fair for promotional goods and impulse items. The E-Commerce Arena programme addresses the needs and challenges of small and medium-sized businesses. Under the motto “hands-on e-commerce”, the focus is on conveying facts, information and concrete tips that deliver immediate business results. With our talk “Empathetic personalisation based on digital body language” and our solution www.brytes.de, we showed retailers how to use personalisation quickly and pragmatically to boost conversion.
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Key takeaways:
User experience and satisfaction:
With brytes your website feels more intuitive to the user: your customers can decide more easily and are more satisfied with their choice.
Conversion rate and average order value:
Depending on your users' psychographic profile, we increase AOV by up to 4% and CR by up to 5% for individual target groups.
Increased efficiency:
Stop losing margin to unnecessary discounts. With brytes, only the right users get a coupon at the right moment.
- Joubin Rahimi
Managing Partnersynaigy
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