How we want to work together with our clients

People with their experiences, skills, ideas, needs, quirks and edges matter more to us than roles and positions.

We work together as partners, honestly and at eye level.

As a customer, you're an integral part of the team. You have influence and significance. You give input and feedback quickly. You prioritise tasks and make decisions. You encourage and strengthen the team.

Our way of working is collaborative. We are mutually open and curious about each other's perspectives.

We work self-organised, self-responsible and directly with one another. We don't need artificial and structural hierarchy: it would only get in our way.

Our working atmosphere is calm, focused and inspiring.

Pressure paralyses, produces mistakes and resistance. We're intrinsically motivated to achieve the best possible outcome together with you, in the time we have, with the resources available.

Our communication channels are short. We communicate directly, personally and respectfully with each other.

We don't close our eyes to problems. When they arise (... And they will arise), we try to find good solutions together.

Project time is precious. When we meet with you, we work on things together and move the project forward.

We deploy the budget so it benefits the end product most. Our energy therefore flows more into design, development and programming and less into impressive presentations, complex plans, extensive reports, detailed timesheets, detailed specifications or documentation.

Quality and creativity arise from balance, focus and limitation. We don't plan a project around overtime and weekend work, and we don't expect that from you either. We're convinced a project turns out better when it takes place within normal working hours (30h - 40h / Mon - Fri).