Your AI digital agency for commerce, DXP, and data
You need digital solutions that have an impact, not just look good. synaigy combines strategy, creation, technology, and operation into measurable results. For companies from medium-sized businesses to corporations, in B2B, B2C, and D2C.
synaigy - driving digital impact
As a digital experience company, synaigy combines agency, consulting, and technology expertise – for sustainable success in commerce, CMS, data, and AI. Digital transformation – implemented in a structured, focused, and efficient way – from strategy, through content to the technical operation of platforms.
Numbers, Data, Facts
Substance you can rely on.
150
Experts for digital experiences
25+
Years of project experience in the team
1.700+
Specialists in the TIMETOACT GROUP
Current
Stay informed: Expert knowledge, case studies, and events at a glance
B2B Monitor – What issues has your digital platform?
In the B2B Monitor, experts analyze your website and e-commerce platform. You receive an individual report with benchmarks, best practices, and clear priorities.
B2BEST Barometer
Together with ECC KÖLN and Intershop: The new edition of the B2BEST Barometer shows where B2B sales teams are losing time and with which three levers they can reclaim it.
Consult · Build · Operate
Our service promise to you
Strategy that works
No slide cemeteries, just a clear plan. It is tailored individually to your goals, business model, and technical reality.
Implementation that delivers
From commerce to DXP to AI-driven personalization and process solutions: solutions that go live and perform.
Operation that works
After the launch is before optimization. We take care of ongoing support, keeping your platform stable and continuously improving.
Together over the finish line
Strategy, AI, marketing, commerce, and operation from one source. Individually bookable, strongest in combination.
From location determination to experience that retains customers.
Digital Strategy & Customer Experience
You know where you want to go or find out with us. Strategic analysis, goal definition, brand management, UX concept, and interface design, validated in our own UX lab.
AI that arrives in daily business – not just pilot projects.
Artificial Intelligence
You find use cases with real leverage and bring them into operation. From use-case evaluation to data basis to AI-driven personalization, search, and automation.
Visibility that translates into revenue.
Digital Growth & Marketing
You reach your target groups where they buy. Content strategy, SEO, campaigns, marketing automation, and analytics – measured by conversion, not reach.
The technical foundation on which your business scales.
Platforms, Commerce & Integration
You build shops, portals, and platforms that convert – B2B, B2C, or D2C. From the classic suite to commerce setup, cleanly connected to your systems.
Stable operations instead of constant firefighting.
Managed Services & Operations Excellence
You want to focus on your customers, not deployments. Hosting, monitoring, support, and continuous development – optionally in the European cloud.
Projects recognized by their success
With a consistent focus on customer centricity, we create digital brand experiences and thus make a decisive contribution to the success of our customers.
Logistics
DHL - Your shipping house
Through the multisite platform, DHL offers professional clothing and merchandising – operated with the synaigy Commerce Cloud on HCL Commerce.
Steel and metal distribution
Klöckner & Co SE
From Adobe Experience Manager to Storyblok: synaigy largely automated the migration for Klöckner & Co. The result: lower costs, leaner processes, and a scalable multi-site setup.
B2B Mail Order
Udo Bär
The old shop system couldn't keep up with the growing assortment and increasing variants. synaigy brought UDO BÄR to Intershop. With PunchOut for large customers, better SEO, new UX/UI, and internationalization, including operation and support.
Mechanical and plant engineering
Liebherr
Eleven product divisions, one brand: synaigy implemented liebherr.com as an international umbrella brand portal based on FirstSpirit. Continuous relaunch instead of a mammoth project, awarded the GWA Profi Award.
Security technology
ABUS
How does a brand for the highest security also become a digital experience? Since 2020, synaigy has accompanied ABUS with user research, customer journeys, and service design. The goal: a shift from product-based to user-centered development of new services and products.
Financial services
Sparkasse
The familiar customer proximity from the branch, now also digital: synaigy tested the redesign in its own UX Lab with real users. Expert reviews and prototypes made it simpler, more understandable banking processes on all devices.
With the composable commerce platform developed by synaigy, completely new opportunities open to us – from personalized customer offers to seamless integration of additional services. The project is not only a milestone for us but also the next step on the path to a data-driven, digital future!
As Siena Living, we want to take the next step and sell directly on-site as an online pure player. Without our Shopware-based cash register system, this would not have been possible in brick-and-mortar retail. synaigy understood what we needed and delivered.
With the new Shopware app, we, together with synaigy, have created a bridge to Shopware, one of the leading eCommerce systems, based on the Box Merchant API. Our partners can now offer their customers our flexible and sustainable Click & Collect service "Box - The collection station" as a shipping option in their Shopware shops with minimal effort. This development is an important step to better utilize train stations as central locations also in the context of last-mile logistics.
At Bosch Home Comfort, we found a competent partner in synaigy, who professionally supported us in the smooth migration to Google Analytics 4, the complex tag configuration, and the comprehensive tracking integration for various tools and web platforms.
synaigy proved to be a reliable partner at eye level, excellently supporting us with high commitment and pronounced expertise even during challenging project phases
Open to any technology – with a clear recommendation in the end
Your use case sets the direction. Together, we will look at which platforms are suitable and openly compare them along your requirements, your system landscape, and the competencies in your team. Since we manage a broad portfolio, we can advise you from real experience rather than habit. The result: a well-founded recommendation that we stand behind and a decision that you can confidently represent internally.
synaigy is part of the TIMETOACT GROUP
Who we are
synaigy is the digital-experience unit of the TIMETOACT GROUP: With more than 150 employees at eight locations in Berlin, Cologne, Dortmund, Munich, Stuttgart, Hamburg, Vienna, and Zurich, we develop customer-centric digital platforms and service experiences. We are responsible for the visible side of digital transformation based on the IT competence of our sister companies in the group with their 1,700 employees.
Agency, consulting, and technology come from one source: from digital and commerce strategy to UX, design, and digital marketing to implementation, hosting, and managed services. The name indicates how we work: synaigy combines human synergy with artificial intelligence. We start with the perspective of your customers and align it with your business goals.
Ready for digital impact?
Whether you are at the beginning of your transformation or want to optimize existing solutions – synaigy takes you further. Structured, focused, and with measurable impact.
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